Cancellation & Refund Policy

Our cancellation and refund policy is designed to be transparent and fair for both customers and artisans.

• Orders can be cancelled within 24 hours of placement.
• Once shipped, orders cannot be cancelled.
• Refunds are processed after product inspection.
• Refunds are issued to the original payment method.
• Processing time may take 5–7 business days.

For cancellation or refund requests, please reach out to our support team with your order details.